Penola Coonawarra Caravan Park

By entering and using the facilities at Penola Coonawarra Caravan Park, guests agree to the following terms and conditions. This disclaimer outlines the rights, responsibilities, and expectations of both guests and park management to ensure a safe, respectful, and enjoyable stay for all.

1. Acceptance of Terms

By staying at the Park or using its facilities, you agree to abide by this disclaimer and all park rules and policies. These terms apply to all guests, visitors, and occupants.

2. Guest Rights & Responsibilities

Your Rights:
Guests have the right to a safe, clean, and welcoming environment, and respectful service from park staff.

Your Responsibilities:
 All guests are expected to:

  • Maintain a tidy site or accommodation
  • Be considerate of other guests and neighbours
  • Supervise children and pets at all times
  • Drive slowly and safely within the park
  • Follow noise restrictions and quiet hours
  • Dispose of rubbish in designated bins
     
3. Liability & Risk

Personal Property:
 The Park takes no responsibility for loss, theft, or damage to personal belongings, including vehicles, caravans, and valuables. Guests are encouraged to secure their items.

Personal Injury:
 Use of the park and its facilities is at your own risk. Penola Coonawarra Caravan Park is not liable for injury or harm unless directly caused by proven negligence of the park’s management.

Natural Hazards:
 Please be mindful of natural elements like uneven ground, native wildlife, tree limbs, and weather-related risks when enjoying the park.

4. Park Rules & Regulations

Guests must:

  • Pay site fees as required
  • Follow park signage and staff directions
  • Respect communal facilities and shared spaces
  • Return borrowed keys or equipment upon check-out

Park management reserves the right to evict, without refund, any guest who:

  • Behaves in a violent, threatening, or unsafe manner
  • Severely disrupts other guests’ experience
  • Damages park property
  • Fails to comply with park rules or this disclaimer
5. Dispute Resolution

If you have concerns during your stay:

Please contact us in person or via:
Email: stay@penolacaravanpark.com.au
Phone: (08) 8737 2381

We aim to address all matters quickly and respectfully. In unresolved cases, external mediation may be considered.

6. Additional Notes
  • Accessibility: A printed version of this disclaimer is available at reception.
  • Updates: This disclaimer is reviewed regularly. The most current version is available on our website: www.penolacaravanpark.com.au
7. Sample Notices for Display
  • "Guests of Penola Coonawarra Caravan Park acknowledge that they stay at their own risk. Management is not responsible for loss, damage, or injury unless caused by proven negligence."
  • "By entering the park, guests agree to follow all rules and policies. Full terms available at reception."
  • "The Park reserves the right to refuse entry or evict any guest who fails to meet our guidelines or creates an unsafe environment."